Ambassador Session – Learning

Discovering the meaning of the value “Learning”.

Story category: Ambassador

Story tags: Learning

Definition of learning: the act or process of acquiring knowledge and skills. Competence also contains knowledge and skill but adds attitude; and attitude is very important for learning.



What does this value mean to you?

How do you practice it?

What do you see blocking your ability to learn?


The majority of people think learning is important and enjoy doing it. People see learning not as copying motions or ideas, but as developing knowledge, skill and the ability to use critical thinking.


People mostly learn from others, in their work, and would like to learn more. The number one issue blocking learning is a lack of time due to Whirlwind issues eating up all of their time.


What helps learning?

  • Having an open mind to new things.
  • Having an open mind to feedback and criticism.
  • Having the time and space to be able to concentrate on learning.
  • Motivation and self confidence help learning, but also sharing what you have learned.
  • Not criticizing yourself or others when mistakes are made but using mistakes and problems to learn.


What frustrates learning?

  • Using experience to convince yourself that you already know all there is to know.
  • Ego.
  • Fear of losing face.
  • Pride.
  • Hostile work environment in which there is no space to learn from mistakes.


Follow-up session


The reflection question: what are your ideas regarding learning when reflecting on what we discussed and the experiences of last week?


The things that were brought up the most have to do with learning from experts (people with more experience), learning from each other, putting ego aside and really look at your own weaknesses, the need for a mentor, and that attitude is a very important factor in competence.


Can we coach each other?

Yes we can! We have a lot to teach to each other!! In general processes/sections do not know in detail what the other process/section is doing and needs from them. We have discussed setting up teams learning from each other:


1) Similar processes learning from each other (finger joint morning and finger joint afternoon)

2) Connected process (rubberwood line and machine line, machine line and sanding line, etc).


Next to this, the office and supporting processes, and the shop floor, can learn a lot from each other (purchasing from production, etc). There is so much opportunity to learn from each other; it looks like a goldmine.

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